Enterprise Architecture Design of Station Information System Using TOGAF ADM Model: Case Study Bus Station Sungai Kunjang

Sungai Kunjang is one of the primary land transportation facilities in Samarinda City, East Kalimantan, located on Untung Suropati Street in the Karang Asam Ulu subdistrict. Officially inaugurated on June 24, 1989, by Mayor Waris Husain, it serves multiple transportation modes, including public passenger vehicles (PPV), pioneer services, and intercity routes. Although the station currently provides essential information services—such as departure schedules, route options, fare details, and a basic complaint system—these services are not yet supported by a structured Information Technology (IT) and Information System (IS) framework. The lack of integration hampers service efficiency and the optimization of business processes. This research aims to design an Enterprise Architecture (EA) for the station by applying The Open Group Architecture Framework (TOGAF) Architecture Development Method (ADM). The proposed design focuses on aligning business objectives with IT/IS strategies to improve the delivery of transport information and complaint management services. The resulting blueprint is expected to serve as a strategic reference for developing an integrated information system that enhances decision-making, streamlines operations, and improves service quality at Sungai Kunjang Station. By using selected phases of the TOGAF ADM, the study provides a practical foundation for digital transformation within public transport infrastructure in the region.